RepairPluginDocs

Missing Images After Move

Restore broken RepairPlugin images after moving your WordPress site to a new domain by updating image links in the database.

errorstroubleshootingimagesmigrationdomain-change

What can you do with this?

  • Restore broken device, brand, and repair images after a domain or server migration
  • Update image links in RepairPlugin's database tables to your new domain
  • Fix broken images without losing any data or settings
  • Understand why standard WordPress migration tools don't always cover RepairPlugin

Example: You move your repair shop website from old-domain.com to new-domain.com. WordPress pages and posts look fine, but all phone and laptop images in your booking flow are broken — just empty placeholders where brand logos and device pictures should be.

Where to find it

You'll need to install a search-and-replace plugin:

  1. Go to WordPress Admin > Plugins > Add New
  2. Search for Better Search Replace
  3. After installing: go to Tools > Better Search Replace

How to fix it

Why it happens

When you move a WordPress site, the image links stored in your database still point to the old domain. RepairPlugin stores image links in its own database tables (starting with rs_), and standard WordPress migration tools don't always update these.

Use Better Search Replace

  1. Install Better Search Replace:

    • Go to Plugins > Add New
    • Search for Better Search Replace by WP Engine
    • Click Install Now, then Activate
  2. Create a backup of your database before you start (use your hosting panel's backup tool or a backup plugin)

  3. Run the search and replace:

    • Go to Tools > Better Search Replace
    • In the Search for field, enter your old website URL (e.g., https://old-domain.com)
    • In the Replace with field, enter your new website URL (e.g., https://new-domain.com)
    • In the Select tables field, select only the tables that start with rs_ (these are RepairPlugin's tables)
    • Untick the "Run as dry run?" checkbox
    • Click Run Search/Replace
https://www.repairplugin.com/wp-admin/tools.php?page=better-search-replace
The Better Search Replace tool showing the search and replace fields with RepairPlugin rs_ tables selected
  1. Check your website to verify that images are showing correctly

Important notes

  • Only select the rs_ tables to avoid unintended changes to other data
  • Make sure to include the correct protocol (http vs https) in both URLs
  • If your old site used http:// and your new site uses https://, update accordingly

Frequently asked questions

Do I need to update URLs in RepairPlugin's tables every time I move my website?

Yes. Standard WordPress migration tools usually don't update RepairPlugin's own tables (the ones starting with rs_). Use Better Search Replace and select only those rs_ tables to update the old domain to your new one.

Can I use a different search-and-replace plugin?

Yes, any search-and-replace plugin that lets you select specific database tables will work. The important thing is to select only the rs_ tables and enter the correct old and new URLs.

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