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Email notifications
Email notifications

Give customers updates on auto pilot

Stefan Hekman avatar
Written by Stefan Hekman
Updated over a week ago

RepairPlugin sends out email notifications for various events, such as:

  • Booking Pending

  • PDF Offer

  • Booking Approved (Come by our store)

  • Booking Approved (Send device)

  • Booking Canceled

  • Price On Request

  • Reminder appointment (X hours before booking)

  • Aftersale email (X hours after the booking)

Automatically Approve Bookings

This means that any bookings made will be automatically approved without requiring manual approval from you or your staff.

Use customer details as a sender while sending duplicate email

Enabling the option when sending duplicate emails can be helpful when sending emails to a support ticket system. By using the customer's name and email address as the sender, incoming emails will be handled as new tickets, making it easier to keep track of customer inquiries. To enable this option, simply toggle the switch in your email settings.

Send duplicate email

When Send Duplicate feature is on, a duplicate email will be sent to the email address associated with the relevant location. you can change the email address at

Go to: RepairPlugin Pro > Company Information > Specific Location

Setup Cronjobs for reminder and aftersale email

Cron jobs are scheduled tasks that run automatically at specified intervals on a server. They are an essential part of managing and automating repetitive tasks in the background, without the need for manual intervention. Cron jobs are particularly useful for our function to send Aftersales and reminder emails before or after the time of an appointment.

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